You can consult printed catalogues in the Reading Rooms.This catalogue contains records of the majority of our printed collection and some freely available online resources You can now use a searchable online version of our main catalogue.There are a few ways to explore what's in our collection and find out what's currently available: We’ll share more details and how to access this content and collection items nearer the time. Restored access to a range of other digital content.Restored on-site access to Non-Print Legal Deposit collections.Restored access to more collection items in Boston Spa, including those held in our automated stores.This will make some 224 linear kilometres of additional content available, and we’ll share more information about the collection items this includes as soon as we can. Readers in Boston Spa will be able to view items that can be retrieved manually, while we can’t access our automated stores. Restored access to collection items stored in Boston Spa.This means anyone with a Reader Pass will now be able to order collection items in the Reading Rooms. If you have renewed or got a new Reader Pass since the cyber-attack last year, you’ll now be able to get a full Reader Pass. Our teams have been working since the cyber-attack to find ways to restore access to as much of our collection as possible, while ensuring that we do so in a way that is safe and resilient.īelow is a list of the improvements and restoration of service you’re likely to see between now and July. Without a Reader Pass or temporary pass, you won't be able to use our Reading Rooms. Unfortunately, we can't issue a temporary Reader Pass without seeing the ID listed above.If you require a carer or have an adult dependent, they will also need a Reader Pass. If you would like to bring a guest aged over 18 into our Reading Rooms, they will also need a Reader Pass.If necessary, it's up to you to provide official translations for foreign documents.All documents need to be valid, or the paperwork issued within the last 12 months.If yours doesn't, we can't accept it as your sole ID Some driving licenses and national identity cards do not show your address.We can accept original documents, photos, online versions or scanned copies of the documents above.NHS appointment letters and prescriptions Types of documents we can accept include: two separate documents, one showing your name and one showing your home address.a state-issued photo ID, printed with your photo, name and address (driving license or national ID card) or.Whether you are renewing, replacing or getting a new pass, please bring: Read our collection item FAQs below or watch our 'how to' video for more details.Search the catalogueĪt the moment we can only issue temporary passes. At the moment, our Reading Rooms in London and Yorkshire are open, but access to our collection and online resources is limited.Consult the collectionWe've released a searchable online version of our main catalogue, which contains the majority of our printed collections, but not everything is included. All you need is a free Reader Pass.Our users include academic researchers, undergraduate and postgraduate students and members of the public.We're continuing to experience a major technology outage as a result of a cyber-attack. You can't take books out, but you can use our Reading Rooms in London and Yorkshire for personal study and to access our collection. If you are still unable to install Maxon App, please file a ticket with our support team.Research resources currently available | The British Library ResearchBusinessWhat's onLearningVisitCyber incidentMoreShopBritish LibraryResearchUsing the LibraryWe're a bit different to your local library. Turning off any anti-virus software and firewall software is recommended. Sophos) and/or firewall software can interfere with the proper installation of the Red Giant service. Mac: Macintosh HD/Library/Application Support/Maxon/Toolsģ. This can be resolved by running these uninstall scripts with admin privileges An incomplete removal of the Maxon App can leave the Red Giant Service in an indeterminate state. In Finder, go to the Machintosh HD location, then click 'Command+Shift+period' and the hidden 'tmp' location should appear.Ģ. Note: You will need to toggle hidden folders view in order to see that file location. For Mac machines, contention over these log files may prevent the Red Giant service from starting:ĭeleting the log files and then emptying from Trash may resolve that contention. If you encounter Error 11025: Can not connect to Red Giant Service, we have some suggestions that may save you some time opening a support ticket.ġ. With new Maxon App updates, users may face an error that prevents them from installing Maxon App on their machines.
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